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Grand Plaza Hotel Hanoi, Hanoi
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Key details
About the Hotel
117 Tran Duy Hung Street, Cau Giay Dist,
Hanoi,
Vietnam,
1000,
Ha Noi Municipality
Grand Plaza Hotel Hanoi features 5-star accommodations and a range of amenities including an indoor pool, a full-service spa, and five on-site restaurants. This luxury Hanoi hotel offers spacious rooms and direct access to major transit routes.
Rooms & Amenities
All spacious rooms at Grand Plaza Hotel Hanoi are equipped with air conditioning, flat-screen TVs, and minibars, featuring large windows and seating areas. Some suites include separate living areas and marble bathrooms with separate bath and shower.
Dining Options
Dining options include Le Jardin for all-day dining with international buffet spreads, and the elegant Asian Restaurant serving Chinese, Vietnamese, and Thai specialties. Guests can also enjoy cocktails at The Phoenix Lobby Lounge featuring live entertainment.
Leisure & Wellness
Guests can unwind at the full-service spa, which offers massages, body treatments, and facials. The hotel also features a health club and an indoor swimming pool for leisure activities.
Services & Location
Grand Plaza Hotel Hanoi provides a business center, concierge services, and complimentary Wi-Fi throughout the property. The hotel is conveniently located near key transport points including bus stops and has safety features such as a security system.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was immaculate upon arrival, making for a very comfortable and welcoming stay.” view full review
Relaxing Spa!
“The spa facilities were very nice, particularly the heated pool that was perfectly therapeutic.” view full review
Excellent Shower!
“The shower pressure was excellent, providing a refreshing experience each morning.” view full review
Perfect Kitchenette!
“The kitchenette was well-equipped, allowing us to prepare meals with ease during our stay.” view full review
General
Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Mini golf
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Airport shuttle
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Sun loungers
Casino
Live entertainment
Garden area
Spa & wellness center
Sauna
Massage
Public Bath
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Bedroom
Electric blankets
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
117 Tran Duy Hung Street, Cau Giay Dist,
Hanoi,
Vietnam,
1000,
Ha Noi Municipality
Map view
117 Tran Duy Hung Street, Cau Giay Dist,
Hanoi,
Vietnam,
1000,
Ha Noi Municipality
City landmarks
Phạm Hùng
Keangnam Landmark Tower 72
1.6
mi
Parks
Thu Le Zoo Hanoi
1.7
mi
Monuments and Landmarks
Ho Chi Minh Mausoleum
3.1
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.9
mi
Museums
Vietnam Museum of Ethnology
2.2
mi
Events
Vietnam National Convention Centre
3400 ft
National Cinema Center
1.3
mi
Gallery
Vincom Centre of Contemporary Art
1.4
mi
Museums
Hoa Lo Prison
3.4
mi
Shopping Area
BigC Thang Long
3400 ft
Cong vien ho dieu hoa Nhan Chinh
2100 ft
Myduytho
2200 ft
VinMart
2300 ft
Hanoi Museum
3800 ft
54 Lieu Giai Street
Lotte Observation Deck
1.9
mi
Hanoi University
1.3
mi
Landmark72 Tower
Sky 72 Observatory
1.0
mi
Big C Thang Long
3400 ft
Lotte Cinema
3400 ft
Khoa Quoc te DH Quoc gia
3400 ft
Chua Trung Kinh Thuong
3700 ft
National Archive Centre
1.2
mi
Mall
Vincom Center Nguyen Chi Thanh
1.3
mi
Duong's house
4100 ft
Tungha
4200 ft
Museums
Vietnam People's Air Force Museum
2.2
mi
Circle K
4400 ft
Tempo
4500 ft
Vincom Ice Rink Royal City
2.0
mi
Nearby
Mall
Grand Plaza
1500 ft
Restaurants
Le Jardin Restaurant
300 ft
117 Tran Duy Hung Yen Hoa
RuNam Bistro
400 ft
119 Tran Duy Hung 1st Floor
Snow Island Coffee
1800 ft
222 Tran Duy Hung Inside Big C Thang Long
Legendbeer Seafood Restaurant
800 ft
2nd Floor
Kichi Kichi
1000 ft
222 Tran Duy Hung- Dist Cau Giay Big C Supermarket
La Vong Beer Garden
2000 ft
2A Nguyen Thi Thap Trung Hoa
Quan An Ngon
2900 ft
25T2 Hoang Dao Thuy Street 1st floor
Sashimi Bbq Garden
2200 ft
2B Nguyen Thi Thap street
Chinese Ma Po Dou FU
1700 ft
So30,Ngo91tran Duy Hung,Cau Giay
Bay Buffet Restaurant
2400 ft
167 Hoang Ngan Cau Giay Dist.
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Comfortable
Great location
Poor service
Limited dining options
6.6/10
Nice
Rooms
7.7
Location
7.8
Service
6.1
Dining
5.3
Guest reviews
6.6/10
based on 12 reviews
7.4
7.4/10 based on 68 reviews
John
United States of America,
June
2024
6.4/10
I felt like I was on holiday rather than a business trip in this hotel. The rooms are large, immaculate, and even come with a lovely deep bathtub. However, the service was lacking, especially when asking for tourist recommendations. The location is good for sightseeing and business, but it's not very close to the old city. The dining experience was disappointing, lacking international choices, but the facilities were well-equipped.
Rooms
8.0
The rooms are spacious and well-equipped, giving me a holiday feel.
Service
5.0
The service lacked friendliness, especially when seeking tourist information.
Location
7.0
The location is good for various activities but a bit distant from the old city.
Dining
5.0
The dining options were limited and lacked international variety.
Facilities
8.0
The facilities are well-equipped and provide necessary amenities.
William
United States of America,
June
2024
7.4/10
When I first entered the room, there was a strong, musty smell that stayed throughout my stay. The room they provided was spacious like an apartment, equipped with everything including a microwave, giving me a holiday vibe rather than a business one. However, I felt the price was a bit high considering the facilities offered.
Rooms
5.0
The rooms had an old musky smell and were not ready when I arrived.
Service
9.0
The hotel staff and restaurant service were kind, helpful, and accommodating.
Location
7.0
The hotel is not very close to the old city but is good for sightseeing or conducting business, with a variety of breakfast options served.
Dining
8.0
The dining experience offered a good mix of international and Vietnamese cuisine.
Facilities
8.0
The hotel provided various services like room service, car hire, and more.
Darren
United States of America,
May
2024
6.0/10
The hotel is well-located and ideal for visiting the nearby hospital. The rooms were clean and spacious, but had an old-fashioned feel. The service was friendly but lacked enthusiasm in providing tourist recommendations. The dining experience needs improvement, with poor food quality and lack of coordination. The facilities require attention for enhancement.
Rooms
7.0
The rooms were very clean and spacious, but felt outdated.
Service
6.0
The service was friendly but seemed disinterested in offering local insights on exploring Hanoi.
Location
8.0
The location was excellent for those needing to visit the nearby hospital. However, it was away from the bustling city center.
Dining
5.0
The dining experience was subpar, lacking coordination and flavor, with no options for specific dietary preferences.
Facilities
5.0
The facilities need significant improvement to meet guests' expectations.
Ethel
United States of America,
December
2023
6.4/10
The hotel offers spacious rooms, although they appear a bit aged, with very comfortable double beds and a large bathroom featuring both a bath and shower area. The cleanliness and size of the rooms were impressive, but some modernization may be needed. The hotel ambiance is bright and airy, providing a pleasant stay overall.
Rooms
8.0
My room was spacious and impeccably clean. The double beds were incredibly comfortable, and the bathroom was massive with a lovely bath and shower area.
Service
5.0
I found the service to be quite hit and miss during my stay. While assistance in adjusting sauna and jacuzzi settings was available, the staff's understanding of international travelers' expectations seemed lacking. They were not very helpful when seeking advice on local tourist activities and recommendations to enhance my exploration of Hanoi.
Location
7.0
The hotel's location was convenient for me, being very close to a large supermarket. It saved me a lot of time during my stay in Hanoi. However, the size of the hotel made it feel somewhat impersonal.
Dining
6.0
The breakfast offered a good variety of items and was well presented. However, the dining experience felt a bit overwhelming, reminiscent of a crowded marketplace with limited international options.
Facilities
6.0
The hotel facilities were adequate for my needs, offering a range of amenities such as room service, car hire, and laundry. However, neither the property nor the services provided felt particularly luxurious.
Frank
United States of America,
November
2023
6.6/10
I felt like I was on holiday rather than a business trip in this hotel. The room provided felt like an apartment, complete with facilities like a microwave. However, the hotel's ambiance gave me a classic 1920s feel, which was interesting.
Rooms
8.0
The room I stayed in was like an apartment with all the necessary facilities, making it a comfortable and pleasant experience.
Service
6.0
The staff were not as helpful as I expected and even seemed rude when I sought information on tourist activities. However, the available services like room service and car hire were convenient.
Location
8.0
The location was very suitable for my visit as it was close to the hospital I needed to go to. The abundance of breakfast varieties served enhanced my stay.
Dining
5.0
The dining experience left much to be desired, with poor food quality and limited international options. It felt like a crowded market without much variety.
Facilities
7.0
The facilities provided were satisfactory and met basic needs during my stay.
Comfortable
Poor service
Brandon
United States of America,
November
2023
5.2/10
The hotel gives a holiday vibe with spacious rooms that include convenient facilities like a microwave, but they could use some updating and had a noticeable smell. The hotel's location is excellent for both business and leisure purposes.
Rooms
7.0
The rooms were like apartments, equipped with all necessary facilities including a microwave, but they seemed a bit old and had a smell.
Service
5.0
It seems the staff doesn't quite understand international traveler expectations and were almost rude when seeking assistance. The range of services provided is limited.
Location
8.0
The location is excellent for various purposes, such as business trips or visiting nearby attractions, although not very close to the old city.
Dining
5.0
The dining experience was disappointing with little coordination, poor food quality, and limited international choices.
Facilities
5.0
The facilities seem lacking in both property and services offered.
spacious rooms
poor service
Louis
United States of America,
September
2023
7.2/10
I walked into my room to find two big, very comfortable double beds and a huge bathroom with a bath and shower area. The dining area offered pork-based foods, which may not be suitable for fellow Muslims. The hotel's service was great, especially inside the sauna and jacuzzi. However, I couldn't quite grasp what international travelers expect in a luxury hotel. The location was decent but not very close to the old city, about a 15-minute taxi ride away. The dining experience offered a variety of items but lacked taste and coordination. Overall, the facilities were satisfactory, and the stay offered good value for money.
Rooms
9.0
The room was huge with very comfortable double beds and a spacious bathroom with both bath and shower areas.
Service
8.0
The staff were friendly and helpful, especially inside the sauna and jacuzzi.
Location
7.0
The location was decent but required a 15-minute taxi ride to reach the old city. It served well for sightseeing, business, and general exploration of the city.
Dining
5.0
The dining options were varied, but the food lacked taste and coordination, especially for those looking for Gluten Free options.
Facilities
7.0
The facilities were satisfactory and provided good value for money.
Jim
United States of America,
August
2023
6.0/10
The hotel was centrally located in Hanoi, offering bright and spacious rooms albeit with a persistent musky smell. The service was lacking in friendliness and assistance. The location was convenient for various activities but away from the city hub. The dining options were limited in variety. There were no specific comments about facilities.
Rooms
7.0
The rooms were very big and bright but had a lingering old musky smell.
Service
5.0
The service was almost rude and unhelpful.
Location
8.0
The location was very good for sightseeing and other activities.
Dining
5.0
The dining experience lacked variety.
Facilities
Nelson
United States of America,
July
2023
6.6/10
Walking down the corridor felt like entering a 1920's hotel, though the facilities provided seemed a little overpriced. The service, including a private car with a professional driver, was lacking both in terms of property and staff attentiveness. The expansive location is convenient for sightseeing and offers a variety of breakfast options, yet it can feel impersonal at times. The dining experience is satisfactory but could improve in terms of extra cuisine options.
Rooms
7.0
The rooms felt like a trip back to the 1920s hotel ambiance. Although a bit overpriced for the facilities provided, the room was comfortable and clean.
Service
5.0
The service was minimal, with the staff being attentive only on one occasion. However, the private car with a professional driver was a nice touch.
Location
8.0
The location is crucial for saving time and exploring the city comfortably, with various breakfast options available. The area around the hotel offers many good dining choices.
Dining
7.0
The dining experience was decent, offering both international and Vietnamese cuisine. However, more variety would be appreciated.
Facilities
6.0
The facilities were sufficient but nothing exceptional. They met basic needs without any frills.
Convenient Location
Overpriced Facilities
Sean
United States of America,
July
2023
7.0/10
I felt like I was on holiday in a comfortable room like an apartment with all facilities, but the dining area serving pork-based foods wasn't ready. The rooms were very cozy and had a large view of the new area in Hanoi, ideal for sightseeing.
Rooms
9.0
The room was like an apartment with all facilities, very comfortable and perfect for a holiday ambiance.
Service
7.0
The staff was friendly and accommodating, making me feel welcome and well taken care of.
Location
8.0
The location is good for sightseeing and exploring the city, although not very close to the old town.
Dining
5.0
The dining area was large and well laid out, but the food lacked taste and variety, especially for those with dietary restrictions.
Facilities
6.0
The facilities were decent, but there was room for improvement, especially in the dining options.
Jennifer
United States of America,
June
2023
7.2/10
I felt like I was on holiday, as the room was like an apartment with all facilities including a Microwave. The views from the large room were great both day and night; efficient service.
Rooms
8.0
The room with a lovely, deep bathtub was like an apartment with all necessary facilities, giving a holiday vibe.
Service
7.0
The service was efficient, and the employees were nice and dedicated.
Location
9.0
The location was good for sightseeing and business, with great views both day and night.
Dining
5.0
The dining experience was disappointing, without much international choice.
Facilities
7.0
Facilities offered were good, but dining options lacked variety.
Gary
United States of America,
June
2023
7.8/10
I had a wonderful experience at this hotel. The rooms were large, immaculate, and had a nice view of the new area of Hanoi city, making my stay very comfortable. The service was good overall, although there were some issues with understanding the needs of international travelers. The location was convenient for my visit, despite not being very close to the old city. The dining options were satisfactory, with a mix of international and Vietnamese cuisine. The facilities were up to standard, offering everything needed for a pleasant stay.
Rooms
9.0
The rooms were very comfortable and ready upon arrival, with a large and immaculate space featuring a nice view of the new area of Hanoi city.
Service
7.0
The service was friendly overall, although there were some difficulties in understanding the expectations of international travelers. Some staff members were nearly rude when asked about tourist activities.
Location
8.0
The location was not very close to the old city, but it was perfect for my needs as I was visiting a nearby hospital. It offered a diverse breakfast selection and was suitable for various purposes like sightseeing, exploring the city, or conducting business.
Dining
7.0
The dining options were varied, offering both international and Vietnamese cuisine. However, the breakfast experience was slightly disappointing with limited choices.
Facilities
8.0
The hotel provided all the necessary facilities, ensuring a comfortable and enjoyable stay.
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